Returns & Exchanges Policy

At Niviasports, we are committed to your peak performance and offer a hassle-free 30-day return policy for all unused gear in its original packaging. If your purchase doesn't meet your athletic needs, we will gladly assist you with a return or exchange.

1

Initiate Your Request

Log into your account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.

2

Pack Your Gear

Carefully place the unused sports equipment or apparel back into its original box, ensuring all tags and protective materials are intact.

3

Ship the Package

Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.

4

Inspection and Refund

Once our quality control team verifies the condition of the returned items, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing